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Last Updated: October 14, 2025

This Privacy Policy explains how TechCreative, collects, uses, and protects your personal information when you visit our website https://techcreative.dev or purchase products and services through our online store.

By using our website or making a purchase, you consent to the terms of this Privacy Policy.

1. Who We Are

Legal Entity: TechCreative – Sole Proprietorship
Email: [email protected]
Website: https://techcreative.dev

We specialize in WordPress development, Membership, LMS, E-commerce websites, and Mobile App solutions.

2. Information We Collect

We collect personal and non-personal data to provide our services and operate our WooCommerce shop effectively.

Information you provide directly:

  • Contact details: Name, email address, phone number, company name, billing/shipping address.
  • Account details: Username, password, and preferences if you create an account.
  • Payment details: When making a purchase, payment information (e.g., credit card, PayPal, or bank transfer) is processed securely through our payment gateways — we do not store your full payment details.
  • Communication data: Emails, contact form messages, project inquiries, or support requests.

Automatically collected information:

  • IP address, browser type, operating system, referring URLs, and device identifiers.
  • Pages visited, time spent on pages, and interactions with products or forms.
  • Cookies and similar tracking technologies (see Section 6).

3. How We Use Your Information

We use your personal data to:

  • Process and fulfill your orders or service requests.
  • Provide customer support and respond to inquiries.
  • Manage your account and deliver purchased services.
  • Send transactional emails such as invoices, updates, and confirmations.
  • Improve our website’s usability, functionality, and security.
  • Send marketing or promotional communications only if you have opted in.

We process your data lawfully, fairly, and transparently under GDPR principles.

4. Legal Basis for Processing (GDPR)

We process your personal data based on the following legal grounds:

  • Contractual necessity: To perform obligations related to your purchases or service agreements.
  • Legal obligation: To comply with tax, accounting, or regulatory requirements.
  • Legitimate interest: To improve our services, prevent fraud, and maintain website security.
  • Consent: For email marketing or optional cookies (you can withdraw consent anytime).

5. Sharing Your Information

We only share your data with trusted partners and service providers as necessary to deliver our Services, such as:

  • Payment processors: PayPal, Stripe, or other gateways used on our site.
  • Hosting and analytics providers: For secure site hosting and performance monitoring.
  • Email and CRM tools: For managing communications and newsletters.
  • Shipping providers: If physical goods are sold (when applicable).

Each third-party provider complies with applicable data protection laws and processes your data solely for the agreed purpose.

We never sell or rent your personal information.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Remember your login details and preferences.
  • Keep items in your shopping cart.
  • Analyze website traffic and improve performance.
  • Measure marketing effectiveness.

You can control or disable cookies in your browser settings, but doing so may affect some features or functionality of our website.

For more details, please see our Cookie Policy (available separately if implemented).

7. Data Retention

We retain your data only for as long as necessary:

  • For active accounts or ongoing services.
  • To comply with legal and accounting requirements.
  • To maintain business records for tax or audit purposes.

Once data is no longer needed, it is securely deleted or anonymized.

8. Data Security

We implement appropriate technical and organizational measures to protect your information from unauthorized access, alteration, disclosure, or destruction.

This includes SSL encryption, secure hosting environments, and limited access to personal data.

9. Your Rights (Under GDPR)

As a data subject, you have the right to:

  • Access, correct, or update your personal data.
  • Request deletion (“right to be forgotten”).
  • Object to or restrict certain processing.
  • Withdraw consent for marketing communications.
  • Request a copy of your data in a portable format.

You can exercise these rights by contacting us at [email protected].

10. Payments

We use secure payment gateways such as PayPal and/or Stripe for order processing.

Your payment information is encrypted and handled directly by the payment processor.
We never store your full payment card details on our servers.

11. Email Marketing and Communications

If you subscribe to our newsletter or opt-in during checkout, we may send you updates, promotions, or educational content.
You can unsubscribe at any time using the link in our emails or by contacting us directly.

12. International Data Transfers

If you are located outside North Macedonia, please note that your information may be transferred to and processed in other countries where we or our partners operate.

We ensure all such transfers comply with GDPR standards and data protection agreements.

13. Children’s Privacy

Our website and services are not intended for individuals under the age of 16. We do not knowingly collect personal data from children.

14. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in legal requirements, technology, or our business practices.
All updates will be posted on this page with the revised “Last Updated” date.

15. Contact Us

If you have questions about this Privacy Policy or wish to exercise your data rights, please contact:

TechCreative – Sole Proprietorship
📧 Email: [email protected]
🌐 Website: https://techcreative.dev